What We Collect
When you use GotTrip, we may collect the following types of information to provide and improve our services:
- Account Information — Basic sign-in identifiers (Apple Sign-In, Google, or Email) used to authenticate you. We store only what is necessary to maintain your account.
- Trip Content — Trip names, destinations, dates, itineraries, activities, budgets, and any other content you create within the app.
- Expense Data — Expense entries including amounts, categories, and member assignments you record during your trips.
- Profile Information — Your display name and optional profile picture used to identify you within shared trips.
- Images (Optional) — Photos you choose to attach to trips or activities.
- Device & Usage Data — App version, device type, OS version, and anonymized usage patterns to help us improve performance and reliability.
- Diagnostics (Optional) — Crash logs and performance data, collected only to improve app stability.
How We Use Your Information
The information we collect is used exclusively to operate and improve GotTrip:
- To authenticate you and maintain your account securely.
- To sync your trip data across your devices.
- To enable collaboration features — sharing trips and expenses with invited friends.
- To send optional notifications about trip updates, expense summaries, and collaborator activity.
- To prevent fraud, abuse, and violations of our Terms of Use.
- To improve app performance, fix bugs, and develop new features.
- To respond to your support requests and feedback.
Sharing
We do not sell your personal data to third parties — ever. Your information is shared only in these limited circumstances:
- Within your trips — Trip details, itineraries, and expense records are visible to collaborators you explicitly invite. You control who is added to each trip.
- Service providers — We use trusted third-party providers (e.g., cloud hosting, analytics) who process data on our behalf and are bound by strict confidentiality agreements.
- Legal requirements — We may disclose information if required by law, court order, or to protect the safety of our users and the integrity of our service.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. Specifically:
- Trip and expense data is stored until you delete it or close your account.
- Account information is retained while your account remains active.
- After account deletion, we may retain anonymized or aggregated data for analytics and legal compliance for up to 90 days.
- Backup copies may persist for a limited period for security and abuse-prevention purposes.
Your Choices & Rights
You are always in control of your data. You can:
- Edit or delete any trip, expense, or content you've created, directly within the app.
- Sign out from any device at any time via the Profile screen.
- Disable your account from the Profile > Settings screen.
- Request a copy of your personal data by contacting us at hello@gottrip.app.
- Request deletion of your account and associated data by emailing hello@gottrip.app.
- Opt out of push notifications via your device settings at any time.
Security
We take the security of your data seriously and implement industry-standard practices to protect it:
- All data is encrypted in transit using TLS (HTTPS).
- Data at rest is stored in encrypted databases.
- Access to production systems is restricted to authorized personnel only.
- We conduct regular security reviews and vulnerability assessments.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. If you believe your account has been compromised, please contact us immediately.
Children's Privacy
GotTrip is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it. If you are a parent or guardian and believe your child has used GotTrip, please contact us at hello@gottrip.app.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Post a notice within the GotTrip app.
- Update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of GotTrip after changes take effect constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out:
We aim to respond to all inquiries within 48 business hours.